Last updated: 19 August 2026
Listen Play Grow respects your privacy and aims to be clear about how your personal information is used.
Who I am
Listen Play Grow is operated by Andy Portas in the United Kingdom.
If you have any questions about this policy or how your information is handled, you can contact me through the Contact page on this website.
Information I may collect
Depending on how you interact with Listen Play Grow, I may collect information such as your name, email address and other information you choose to provide when you:
- contact me
- book a call
- join my email list
- complete a musical check-in, questionnaire or form
- enquire about or take part in coaching
- purchase a product or service
The website may also collect technical information about visits to the site, such as browser, device and website usage information.
How I use your information
I use personal information where necessary to:
- respond to enquiries
- provide coaching or other services you have requested
- arrange and manage calls and appointments
- deliver resources you have requested
- send emails you have agreed to receive
- administer purchases and payments
- maintain appropriate business records
- understand and improve Listen Play Grow and this website
Depending on the circumstances, I process information because it is necessary to provide a service or take steps you have requested, because you have given consent, because I have a legal obligation, or because I have a legitimate business interest in doing so.
If you join the Listen Play Grow email list, you can unsubscribe at any time using the unsubscribe link included in each marketing email.
Sharing your information
I do not sell your personal information.
I may use trusted third-party services to operate Listen Play Grow, for example website hosting, email delivery, booking, video calls, payment processing and other business services. Those providers may process information where necessary to provide their services.
How long I keep information
I keep personal information only for as long as it is reasonably required for the purpose for which it was collected, including any legal, accounting or record-keeping requirements.
Your rights
Under UK data protection law, you may have rights concerning your personal information, including rights to access it, correct inaccurate information, request deletion or restriction in certain circumstances, object to certain uses, and withdraw consent where processing is based on consent.
If you have a concern about how your personal information is being handled, please contact me first so I can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office.
Changes to this policy
I may update this policy as Listen Play Grow or the services used by this website change.